What is Consumer-Directed Home Health Care & Service Facilitation?
Consumer-directed home health care is a service that one can avail of through the Medicaid plan. Under this care option, the patient or their family members can hire caregivers for various Medicaid-authorized services. Consumer-directed home health care is more patient-centric in its approach.
A service that patient avails themselves of under the consumer directed care model is a little different from the traditional home health care approach. Contrary to conventional methods, the patient can hire, schedule, supervise and train the caregiver under consumer-directed home health care. The authorized agency handles the hired caregivers' payroll, benefits, and taxes.
It is common that a patient may need in-home health care services but feel reluctant to avail of them due to safety concerns. However, with consumer-directed care, patients can be flexible and control who can take care of them and how they want things done around their personal space. In fact, a patient can hire family members or friends under consumer-directed home health care to feel safer and more comfortable.
Eligibility Criteria for Consumer-Directed Home Health Care
There are provisions regarding who can avail the consumer directed personal care under Medicaid. This healthcare plan offers different programs depending on the coverage and criteria. The pay package and benefits differ according to the patient's chosen program.
However, there are a few general eligibility criteria that a patient needs to fulfill to get consumer-directed personal care. Some of them are mentioned below.
The first and foremost requirement is that the patient needs to be eligible for Medicaid.
The patient should require personal care for their day-to-day activities.
The patient should be able to self-direct, i.e., they should provide instructions to the hired caregiver.
Under this home health care option, the Medicaid authorities might need a support broker or a counselor to be a liaison between the program officials and the caregiver.
Services a Patient Gets Under Consumer-Directed Home Health Care
The patient under consumer-directed home health care can avail of a host of services, which are as follows.
Bathing, grooming, and dressing
Meal preparation and feeding
Assistance with medication
Grocery shopping
Household chores
Escorting to events
Help with other daily activities
Role of a Service Facilitator in Consumer-Directed care
A service facilitator is a key person in consumer-directed home health care. These professionals are enrolled in the authorized Medicaid service provider, and their primary role is to ensure that the caregiver is aptly trained for the task.
Another responsibility of a service facilitator is to review a caregiver's performance.
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